Terms and Conditions

Please read these terms and conditions carefully before using our website and services.

1. Acceptance of Terms

Welcome to Venn Bank! By accessing or using the Venn Bank website (vennbank.com) and its related services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our website or services. Venn Bank, a division of Evergreen Financial Solutions, Inc., reserves the right to modify these Terms at any time. Your continued use of the website following any changes constitutes acceptance of those changes. Please review these Terms periodically for updates. These terms are effective as of October 26, 2023.

2. Description of Services

Venn Bank provides a range of business banking services tailored to meet the needs of entrepreneurs and small to medium-sized businesses in the Seattle metropolitan area and beyond. These services include, but are not limited to: business checking and savings accounts, business loans and lines of credit, merchant services, online and mobile banking, and financial advisory services. We strive to provide innovative and seamless financial tools to empower your business growth. Venn Bank operates under the regulatory oversight of the Washington State Department of Financial Institutions.

3. Account Registration and Security

To access certain services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activities that occur under your account. Venn Bank will not be liable for any loss or damage arising from your failure to protect your account credentials. If you suspect any unauthorized access to your account, you must notify us immediately at security@vennbank.com or by calling our customer service line at (206) 555-2265 during business hours (Monday-Friday, 8 AM - 6 PM PST).

4. User Conduct

You agree to use the Venn Bank website and services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited conduct includes, but is not limited to: transmitting any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material; interfering with or disrupting the website or servers or networks connected to the website; attempting to gain unauthorized access to any portion of the website or any other accounts, computer systems, or networks connected to the website; using any robot, spider, scraper, or other automated means to access the website for any purpose without our express written permission; and engaging in any activity that could damage, disable, overburden, or impair the website or interfere with any other party's use of the website.

5. Intellectual Property

All content on the Venn Bank website, including but not limited to text, graphics, logos, images, audio clips, video clips, and software, is the property of Venn Bank or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the content on our website without our prior written consent, except as follows: Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials; You may store files that are automatically cached by your Web browser for display enhancement purposes; You may print or download one copy of a reasonable number of pages of the website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Venn Bank shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from: the use or the inability to use the website or services; unauthorized access to or alteration of your transmissions or data; statements or conduct of any third party on the website; or any other matter relating to the website or services. Venn Bank's total liability to you for all claims arising out of or relating to these Terms or the use of the website or services shall not exceed the amount you paid, if any, to Venn Bank for access to or use of the website or services during the twelve (12) months prior to the date the claim arose. This limitation of liability shall apply regardless of whether the claim is based on contract, tort, negligence, strict liability, or any other legal theory.

7. Disclaimer of Warranties

The Venn Bank website and services are provided on an "as is" and "as available" basis. Venn Bank makes no warranties, express or implied, regarding the website or services, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Venn Bank does not warrant that the website or services will be uninterrupted, error-free, or free of viruses or other harmful components. Venn Bank does not warrant the accuracy, completeness, or reliability of any content on the website or services. You acknowledge and agree that your use of the website and services is at your sole risk.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of laws principles. Any legal suit, action, or proceeding arising out of or relating to these Terms or the website or services shall be instituted exclusively in the federal or state courts located in King County, Washington, and you irrevocably submit to the jurisdiction of such courts.

9. Changes to Terms and Conditions

Venn Bank reserves the right to modify or amend these Terms and Conditions at any time. We will post any changes to these Terms on our website, and the revised Terms will be effective immediately upon posting. Your continued use of the Venn Bank website and services after any changes to these Terms constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed of any updates.

10. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Venn Bank Customer Service
1200 5th Avenue, Suite 1800
Seattle, WA 98101
Email: support@vennbank.com
Phone: (206) 555-2265

11. Termination

Venn Bank reserves the right to terminate your access to the website and services at any time, with or without cause, and with or without notice. Upon termination, your right to use the website and services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.