Accessibility Statement

Our Commitment to Accessibility

Venn Bank is dedicated to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with all applicable standards, including WCAG 2.1 Level AA accessibility guidelines.

We are constantly working to improve the accessibility of our website. Our efforts include:

• Using semantic HTML to structure content for screen readers.
• Providing alternative text for all images.
• Ensuring sufficient color contrast between text and background.
• Making our website navigable using a keyboard.
• Providing captions and transcripts for video and audio content.
• Regularly auditing our website for accessibility issues.

Accessibility Features

The Venn Bank website incorporates the following features to enhance accessibility:

• Skip Navigation: A skip navigation link is provided to allow users to bypass the main navigation menu and jump directly to the main content.
• Alternative Text: All images have descriptive alternative text to convey their meaning to users of assistive technologies.
• Keyboard Navigation: The website can be navigated using a keyboard alone.
• Consistent Navigation: The website navigation is consistent across all pages.
• Resizable Text: Users can increase or decrease the text size using their browser settings.

Supported Browsers and Assistive Technologies

Venn Bank's website is designed to be compatible with a wide range of browsers and assistive technologies. We primarily support the following:

• Browsers: Chrome, Firefox, Safari, Edge
• Assistive Technologies: JAWS, NVDA, VoiceOver

Accessibility Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Venn Bank is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Known Issues

Despite our best efforts, some users may experience difficulties navigating certain parts of our website. We are aware of the following potential issues:

• Some older PDF documents may not be fully accessible.
• Certain interactive elements may not be fully compatible with all screen readers.

We are actively working to address these issues and will continue to improve the accessibility of our website.

Feedback and Contact Information

We welcome your feedback on the accessibility of the Venn Bank website. If you encounter any accessibility barriers, please contact us:

• Email: accessibility@vennbank.com
• Phone: (206) 555-2211
• Address: Accessibility Department, Venn Bank, 800 Fifth Avenue, Suite 2000, Seattle, WA 98104

We try to respond to feedback within 5 business days.

Technical Specifications

Accessibility of Venn Bank relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript

These technologies are relied upon for conformance to the accessibility standards used.

Assessment Approach

Venn Bank assessed the accessibility of Venn Bank by the following approaches:

• Self-evaluation
• External evaluation

Formal Complaints

If you are unsatisfied with our response to your accessibility feedback, you can file a formal complaint with our Customer Service Department. Please send your complaint in writing to:

Customer Service Department
Venn Bank
800 Fifth Avenue, Suite 2000
Seattle, WA 98104

We will acknowledge your complaint within 3 business days and aim to resolve it within 30 business days.

Accessibility Policy Updates

This Accessibility Statement is reviewed and updated regularly to reflect our ongoing efforts to improve accessibility. We encourage you to check this page periodically for the latest information.

Third-Party Content

Some pages on the Venn Bank website may contain content from third-party sources. While we strive to ensure the accessibility of all content, we cannot guarantee the accessibility of third-party materials. We encourage third-party providers to adhere to accessibility standards and will work with them to address any accessibility issues that arise.

Text Size Adjustment Guide

Adjusting text size can greatly improve readability. Here's how to do it in common browsers:

• Chrome: Click the three dots in the upper-right corner, select "Settings," then "Appearance," and adjust the "Font size."
• Firefox: Click the three horizontal lines in the upper-right corner, select "Options," then "General," and adjust the "Size" under "Language and Appearance."
• Safari: Press Command and the plus (+) key to increase text size, or Command and the minus (-) key to decrease it.
• Edge: Click the three dots in the upper-right corner, select "Settings," then "Appearance," and adjust the "Font size."

Color Contrast Information

Ensuring sufficient color contrast is vital for users with low vision or color blindness. Venn Bank strives to maintain a contrast ratio of at least 4.5:1 for text and background colors, as recommended by WCAG guidelines. If you encounter any areas where you believe the color contrast is insufficient, please let us know.

Navigation Aids

To facilitate easier navigation, Venn Bank provides several aids:

• Site Map: A comprehensive site map is available to help users quickly locate specific pages.
• Search Functionality: A search bar is prominently displayed on all pages, allowing users to search for specific content.
• Breadcrumbs: Breadcrumbs are used to show users their current location within the website hierarchy.

Data Tables

Data tables are used to display structured data in an organized manner. The following is an example of a data table used on our website.